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In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

ETI Professional Search is a boutique executive and professional search firm based in Houston, Texas,
serving small to mid-market high-growth organizations throughout North America. With a focus on
the manufacturing and industrial sectors, ETI Professional Search helps private and private equitybacked companies find top talent.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

As a staffing leader exploring new software, you face a daunting task. Hundreds of vendors touting amazing capabilities. Yet wild...

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In the fast-paced world of recruiting, an outdated technology stack can severely hinder your staffing firm’s growth and success. Here...

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

As a seasoned staffing and recruiting leader, you live in a constant state of controlled chaos. Your days are filled…

For any technology implementation to be successful, it is critical to understand your users and involve the right stakeholders from…

The 12 Best Episodes of The Full Desk Experience in 2023 December is an ideal time to look back on...

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

Bothell, WA - September 6, 2023 - Crelate, a leading staffing and recruiting technology platform, is pleased to announce the...
Bothell, WA, October 30, 2023 - Crelate, a leading provider of staffing and recruiting software, announced today the promotion of...
The Full Desk Experience Wins Gold and Honorable Mention in 2023 MarCom Awards Bothell, WA, November 21, 2023 - The...

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

You've seen the doom and gloom on every news site, every financial forecast, for a long time now. Though experts...
[Podcast] The Changing Face of Recruiting: Discoveries from the Staffing World Show Floor

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

People are talking about automation and artificial intelligence everywhere you turn these days—and with good reason. We're living through a...

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In the fiercely competitive world of recruiting, selecting the right tech stack is nothing short of essential for talent organizations....
Sign up for The Full Desk Experience updates! Show notes In this episode of our Industry Spotlight series, we are...
Right now, everyone in staffing and recruiting is trying to figure out the role automation plays in the industry. It's...

In this episode of The Full Desk Experience, Kortney Harmon talks about how shadow processes that exist outside of your system of record can hurt your talent business- and how to fix it.

In this episode of The Full Desk Experience, Kortney Harmon talks with employment attorney, Chris Thomas, about the new I-9 changes all staffing and recruiting firms need to know.

In this episode of The Full Desk Experience, Kortney Harmon talks with employment attorney, Chris Thomas, about the new I-9 changes all staffing and recruiting firms need to know.

In this episode of The Full Desk Experience, Kortney Harmon talks about how shadow processes that exist outside of your system of record can hurt your talent business- and how to fix it.

This episode of The Full Desk Experience explores how to diversify your portfolio for sustainable growth through any market cycle by adding staffing to your recruiting firm.

In this episode of The Full Desk Experience, Kortney Harmon talks about how shadow processes that exist outside of your system of record can hurt your talent business- and how to fix it.

In this episode of The Full Desk Experience, Kortney Harmon talks about how shadow processes that exist outside of your system of record can hurt your talent business- and how to fix it.

In this episode of The Full Desk Experience, Kortney Harmon talks about how shadow processes that exist outside of your system of record can hurt your talent business- and how to fix it.

This episode of The Full Desk Experience explores how to diversify your portfolio for sustainable growth through any market cycle by adding staffing to your recruiting firm.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

Though all of staffing and recruiting runs on relationships, executive search candidates require particular finesse from your recruiting team. These...

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In staffing and recruiting, a well-designed onboarding experience sets the stage for long-term success. From new clients or candidates to your own recruiters, it lays the groundwork for strong relationships, long-term loyalty, and a stellar agency reputation.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

By building lasting, trusting relationships with candidates and clients, and using the best executive search software, you can achieve scalable growth for your firm.

This episode of The Full Desk Experience, Kortney Harmon and Christy Harst discuss the challenges faced by women in leadership.

This episode of The Full Desk Experience explores how to diversify your portfolio for sustainable growth through any market cycle by adding staffing to your recruiting firm.

In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.

In this episode, we chat with Holly Cohoon, Founder and Managing Partner of Regents Consulting, about digital transformation and technology integration in the staffing and recruiting industry.

In this episode of The Full Desk Experience, Kortney Harmon explores what is keeping your sources from going faster.

This episode of The Full Desk Experience explores the love-hate relationship between talent industry leaders and KPIs. You’ll learn how to evaluate your workflows, track the right metrics, and implement processes to get off the KPI hamster wheel, increase cash-in and scale your business.

Learn how executive search firms can build trust with clients by prioritizing relationships, active listening, constant communication, and using executive search software to cater to client needs.

Having a flexible ATS/CRM can benefit you and your teams – and not just with how easy the software is to use. Using an ATS/CRM that forms to your processes instead of the other way around has added benefits for your teams and your candidates.

In this episode of The Full Desk Experience, the topic is innovation in the talent industry. Along with Tom Hunley, Sr. Product Marketing Manager, and Sarah Gossin, Director of Product, Kortney Harmon discusses foundational processes and technologies, the transformation of the industry through technology, and the role of marketing in recruitment.

In this episode, we chat with Holly Cohoon, Founder and Managing Partner of Regents Consulting, about digital transformation and technology integration in the staffing and recruiting industry.

If there's one lesson the world has learned from the past three years, it's that change is inevitable. The staffing...
Redeployment (the process of reassigning employees to new roles within your organization when their current assignment ends) is an essential...

By maximizing your staffing onboarding process, you can increase retention and revenues for your staffing agency. Read on to learn how.

Join Kortney Harmon, Staffing and Recruiting Industry Principal at Crelate, as she talks to Joel Lalgee, Business Development Consultant at Hirewell, about branding and social media best practices for talent organizations.

This episode of The Full Desk Experience’s Industry Spotlight features Lauren Jones, CEO and Founder of Leap Consulting and Co-host of You Own the Experience. In this episode, Kortney Harmon and Lauren discuss correct technology implementation and selection, raising up women in the industry, and the importance of defining a process before tech comes into play.

This episode of The Full Desk Experience’s Industry Spotlight features Lauren Jones, CEO and Founder of Leap Consulting and Co-host of You Own the Experience. In this episode, Kortney Harmon and Lauren discuss correct technology implementation and selection, raising up women in the industry, and the importance of defining a process before tech comes into play.

This episode of The Full Desk Experience’s Industry Spotlight features Jennifer Meyer, Senior Vice President and General Manager at Govig & Associates. In this episode, Kortney Harmon and Jen discuss the operational and foundational aspects of staffing and recruiting, the importance of well-defined processes, importance of tech stack and real-time data, Jen’s experience as a franchise owner, leadership advice, and the current state of executive search.

Table of Contents Jump to a section: Why do so many ATS and CRM implementations fail?       Technology...

This episode of The Full Desk Experience’s Industry Spotlight features Jennifer Meyer, Senior Vice President and General Manager at Govig & Associates. In this episode, Kortney Harmon and Jen discuss the operational and foundational aspects of staffing and recruiting, the importance of well-defined processes, importance of tech stack and real-time data, Jen’s experience as a franchise owner, leadership advice, and the current state of executive search.

Gaining new clients is the key to growing and scaling your talent business. Do you have a written process for your sales team to follow? Listen in on best practices of a multi-channel touch plan strategy for your team to start using today.

Gaining new clients is the key to growing and scaling your talent business. Do you have a written process for your sales team to follow? Listen in on best practices of a multi-channel touch plan strategy for your team to start using today.

Gaining new clients is the key to growing and scaling your talent business. Do you have a written process for your sales team to follow? Listen in on best practices of a multi-channel touch plan strategy for your team to start using today.

Key accounts are an important piece to growing and scaling your business. But, if you don’t know who they are, or don’t have an established definition and process for these accounts, you’re leaving money on the table. When developed and properly nurtured, key accounts can keep your offices busy and your revenue consistent.

MPC'ing, or actively promoting your Most Placeable Candidates, is the #1 sales tool your team should have in their arsenal....

In this episode of The Full Desk Experience, Kortney Harmon answers questions from our mail bag. Kortney answers questions about attracting talent, employee retention, and AI.

Artificial Intelligence for talent businesses is a hot trend right now. Everyone seems to be looking for that silver bullet. But what is AI, how can it help or hinder talent businesses, how is it the same or different from automations?

Keeping a healthy pool of passive talent engaged is great for your recruiters to come back to when that talent turns active. However, if used correctly, your sales team can also use passive talent to demonstrate the types of candidates you represent to prospective and new clients.

Do you have the talent in your pipeline today that adds value to your business and clients beyond what they can find themselves? In this episode of The Full Desk Experience, Kortney talks about the common mistakes you and your team might be making with passive talent and gives you several recommendations of how to turn that talent into pipeline.

Social media for recruiting and staffing firms is important. And not just for job posting. Create a brand for your company AND for yourself using social media.

In this episode of The Full Desk Experience, Kortney Harmon speaks with Chriss Hesson, Senior Product Consultant in Crelate’s Professional Services Department about how to proactively switch gears in a shifting market or possible recession. From looking at the metrics to evaluating your solutions, Kortney and Chris give you actionable takeaways to ensure success through a downward market trend.

Quiet quitting is the latest trend – or is it? Work-life balance has been a hot topic for many years under varying names. In this episode of The Full Desk Experience , Kortney Harmon talks recruiting and staffing leaders through quiet quitting and how intentional leadership can take quiet quitters to engaged employees.

Listen in on this episode of The Full Desk Experience as Kortney Harmon talks about the importance of using a process-driven training program to drive best practices and increase success within your team – and what might happen if you don’t.

The last couple years have been busy for your staffing or recruiting firm. Between a global pandemic, the Great Resignation, and now quiet quitting, the industry has been through a lot.

Quiet quitting isn’t a new trend. As a leader in a staffing or recruiting organization, you can get ahead of it with intentional leadership.

KIRKLAND, WASH., September 20, 2022 – Crelate, creators of the leading, flexible recruitment platform for modern talent-focused businesses, today announced…

How can a good, or bad, candidate experience have a financial impact on your agency? Discover how this experience affects your firm.

In today’s market, with layoffs happening in many industries, you may be tempted to take your foot off the gas in pursuit of passive talent to build your pipeline. US based companies made 36.3% more layoffs in July 2022 versus July 2021 – the second highest month for layoffs this year. Why would you worry about engaging with people who aren’t actively looking for jobs when talent is forcibly becoming available?

Save time in the employee verification process with E-Verify  Crelate is excited to announce a new employment verification integration with...

I hope everyone had a prosperous 2021. Last year we saw people getting back to work — and our customers…

It’s all who you know… as long as you still have their number. As a recruiter, meeting people and building…

As we wrap up 2021, we want to ensure our customers are empowered to streamline and accelerate their businesses headed...
Special guest Maurice Fuller and our own Chris Hesson dive into staffing technology trends and best practices as well as...

Mobile Time Keeping for Your Employees, Mobile Access to Candidate and Client Records, Integrated Text and Email, and Much More,…

With the launch of Crelate Omni™, our full suite of products – Recruit, Hire, and Deliver – combine our fast and flexible front-office…

The launch of Crelate Omni™ pairs our fast and flexible front-office recruiting platform with our new, intuitive, middle- and back-office…

You know it. You love it. And now, it’s better than ever. Crelate Recruit has been strengthening client relationships, managing…

Crelate Adds All-in-One Recruiting and Staffing Functionality in Our Biggest Product Update Ever Since Crelate’s founding in 2012, we’ve been...
Managing staffer credentials

One of the most tedious and time-consuming responsibilities faced by staffing agencies is keeping track of all your staffers’ credentials…

Staffing Agency Background Checks

It’s a great feeling when a staffer on assignment receives rave reviews from your client. On the other hand, nothing…

Finding, evaluating, and placing the best candidate for a job is an art that professional recruiters hone through years of interaction with candidates and feedback from clients.

Most recruiting agencies, or independent recruiters, will post jobs, review hundreds of resumes from job applicants, proactively source huge numbers of additional passive candidates, prescreen, and schedule phone and in-person interviews. Then, they’ll…

Summer of Love

In mid-June, we mentioned we’re doubling down on our commitment to our front-office products and recruiter productivity by announcing the…

Temp-to-perm staffing

If you love something, let it go. And when one of your staffing agency’s employees is offered a permanent position…

Crelate Recruit

In the coming weeks, we’re launching our most significant product update ever: Crelate Omni™, the end-to-end solution for the modern…

We’re about to launch our most significant product update ever: Crelate Omni™, the end-to-end solution for the modern staffing agency. Omni…

We’re about to launch our most significant product update ever: Crelate Omni™, the end-to-end solution for the modern staffing agency. Omni…

In this roundtable discussion, Crelate's staffing and recruiting industry experts explored the most important metrics for staffing and recruiting agencies...

When many companies consider their options for hiring new staff, many avoid recruiting and staffing firms. Maybe they think it is…

A Letter from Our CEO   Dear Crelate Customers, “Let’s just create an end-to-end enterprise-quality recruiting and talent management platform that’s...

Last year, virtually onboarding new hires went from a rarity to an absolute necessity for businesses all around the world….

“Staffing Is a People-Driven Business.” If you’ve worked in the staffing industry for any amount of time, you’ve certainly heard…

What’s Changed? What Will Stay the Same? And How You Can Get It Right. As we cautiously emerge from the…

Maybe you can't wait to get back to in-person staffing and recruiting summits under the bright lights of Vegas. Or...

Moving to a new applicant tracking system (ATS) can be a scary proposition for any staffing or recruiting agency.  All…

As the cliché goes, good people know good people.  For staffing agencies, the adage is used to promote employee referrals, the hiring strategy “in…

What follows is a cautionary tale for recruiters still not using an Applicant Tracking System. If instead you’re considering whether…

It’s ok if you’re not sure, or even if you’re not sure it’s right for you. But harnessing the power of programmatic can…

Keep Clients in the Loop with Crelate’s Client Portal Now included in business-level subscriptions or higher, Crelate’s bundled Client Portal…

We love our customers. And it’s nice to know you love us back. In a testament to our popularity with…

This post is the third in a three-part series: Part one – Developing a plan for starting your recruiting agency…

This post is the second in a three-part series: Part one – Developing a plan for starting your recruiting agency…

Crelate’s March 2021 Release introduces even more amazing functionality for recruiters and salespeople, with features that will significantly improve your…

Download this recruiting eBook and learn 10 solutions to the top Executive Search challenges that headhunters and recruiters are facing in the modern age. Explore new methods to overcome the biggest challenges of Executive Search so you can make more leadership placements for your clients.

An open book on an azure background.

Metrics are essential to understanding the effectiveness of your recruitment efforts. Every recruiter wants to know how they can maximize success and make more placements. Download this ebook and learn how to find actionable insights with an effective recruiting metrics program.

Metrics are essential to understanding the effectiveness of your recruitment efforts. Every recruiter wants to know how they can maximize success and make more placements. Download this ebook and learn how to find actionable insights with an effective recruiting metrics program.

Proactive recruitment is the process of identifying and engaging top talent long before a position is open. Building relationships with future and potential candidates until the perfect opportunity presents itself. Download our free ebook to learn the most effective strategies for proactive recruitment to build your talent pipeline during so you have a pool of qualified candidates when the timing is right.

Your formal offer letter is one of—if not your last—touch with a candidate before they’re hired. You’ve worked incredibly hard to find the perfect person for the job, and you want it to look good. But you also need to make sure that it has all the information that your candidate needs to accept the offer and complete the final steps of the hiring process.

The job description is your first chance to present your brand and opportunity to candidates. It’s a way to find qualified candidates who are also passionate about the work you’re doing.

You’ve completed the phone screen and/or resume review of a chosen candidate which means you’re ready to begin the interview stage of the hiring process. Now you need to schedule the interview at a time that works with the correct internal employees, hiring managers, and your candidate. You also need to get this done in a timely manner so you don’t lose your candidate to another opportunity.

An internship job description is a bit different from your standard full-time job description because there’s more flexibility required for the employer and intern. An internship is the start of someone’s career trajectory, sometimes opening doors for the intern that weren’t originally anticipated.

This post is part one of a three-part series: Part two – Your recruiting agency’s operations and financial plan Part…

When you’re considering a new ATS software solution, you know that you’ll need to migrate your existing recruiting data. Contrary to popular belief, this doesn’t have to be a complicated process. Use the best practices, tips, and tricks in this guide to get started with a successful ATS data migration.