What’s New with Crelate: September 2019

How do you let a bunch of great job candidates know about a cool new job? How do you tell your clients about new services you offer? Send an email campaign to them! We have taken our bulk email feature and supersized it. Below are some highlights of what it can do Crelate’s new Email Campaigns, and you can visit our support site to learn how to create and send an email campaign. NOTE: Basic Email Campaigns with analytics, are available to all existing Business customers. For customers that require higher volume of emails sending, additional Email Campaign packages are available.

• NEW – The ability to send more than 100 emails at a time, saving your team time sending large email campaigns.
• NEW – Configure sender addresses to send from any email address on your domain.
• NEW – Email Analytics – Know when recipients have opened and clicked through on emails sent through a campaign.
• IMPROVED – Email Quality Handling – We’ve improved our handling of bounced and unsubscribe email handling. We’ve also added a new data quality area to view and managed bounced email addresses.
• IMPROVED – Build branded emails and customize everything from fonts, colors, spacing.
• IMPROVED – Send emails to individually selected sets of contacts, or saved lists of contacts.
• IMPROVED – Create, edit and save templates to repurpose and standardize communications from your organization.

Our integration with RingCentral is out of beta and ready for prime time. With Crelate’s RingCentral integration, busy recruiting teams can save valuable time with automated inbound and outbound call and text tracking. NOTE: Texting with your RingCentral phone numbers requires a compatible RingCentral calling plan and a Crelate Text Connector for RingCentral add-on. Please contact our Sales team for more information.

• NEW – Initiate calls by clicking the phone icon near any phone number in Crelate Talent or with an enabled widget for RingCentral on the screen.
• NEW – Receive incoming call notifications in Crelate including the ability to click on an incoming call’s contact record to view supporting details such as: conversation history, current resumes and employer.
• NEW – Record important interactions under contact records stored in Crelate Talent.
• NEW – Report on how many calls and text messages took place before a desired outcome is achieved.
• NEW – Send single text messages for group collaboration.
• NEW – Utilize calling and texting on the Crelate Connector Mobile app for mobile recruiting scenarios.For more information about using Crelate’s Ring Central SMS Integration, take a look at our guide to Using Crelate’s RingCentral SMS Integration

The Crelate and RingCentral integration was built to be useful throughout the talent acquisition process and is not limited to the examples listed above.