Crelate is a customer-centric organization. Everyone in our company speaks with customers. Period. We believe that software is only as good as the service that comes with it. That’s why we take so much pride in pairing amazing customer support, training and onboarding with our software.
443.569.8262 – Ext. 2
8:30AM EST to 8:00PM EST (Monday through Friday)
For fastest service and support after normal business hours, please submit support tickets through the Crelate Application.
You can search our knowledge base, or submitted a new support request directly within the application. To access Help, simply click the orange Help button in the lower left corner Crelate.
Anyone can access our Customer Support Portal 24-hours a day. Here you can access knowledge base articles, training videos, how to guides and watch past training webinars.
Amazing support doesn’t stop with tickets and KB articles. It starts with awesome onboarding, implementation, and data migration services. It continues with ongoing support and training. We’re in this for the long haul.
Integrated walkthroughs and contextual help
The Crelate Help Bar is available throughout the Crelate web application and provides immediate access to relevant tips, how to guides and walkthrough videos. Crelate users can access the Help Bar at any time by clicking on the orange Help button in the lower left corner of your Crelate screen.
Crelate Support By The Numbers
Support Satisfaction Score