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Why Most Staffing Firms Use AI Wrong and How to Get Better Results
Brad Smith shares how staffing firms can move beyond basic AI prompts by building knowledge blocks, personalizing buyer outreach, and operationalizing AI across sales and marketing.

LinkedIn and AI for Recruiters: Content and Outreach That Drive Revenue
Clark Willcox shares how recruiters can build authentic LinkedIn brands, use AI strategically, and turn targeted content and outreach into revenue.

Future-Ready Recruiting: Use AI Without Losing the Human Edge
Tom Erb explains how recruiters can use AI to increase efficiency while strengthening the expertise, judgment, and relationships that keep recruiting human.

From Cold Call to Closed: AI for Recruiting Firm Business Development
Keely Flood shares practical ways recruiting firms can use AI to research prospects, personalize outreach, and create more efficient business development workflows.

7 Steps for Recruiters to Win Meetings With Dream Clients in 30 Days
Mark Whitby shares practical ways recruiting firms can cut through the noise with high-signal business development outreach, from direct mail and company briefings to podcasts that open doors with dream clients.

Roundtable: Relationship-Driven Revenue – What’s Actually Working Right Now
In this episode of The Full Desk Experience, Kortney Harmon talks about how technology should not be seen as a silver bullet solution for all problems in the staffing and recruiting industry; addressing the root causes of issues is crucial.
Show Host
Kortney Harmon
Host
Kortney Harmon has served as a staffing and recruiting industry leader for over 10 years, including a services network of over 260+ offices. She has worked with owners, executives, and operations leaders as a talent business consultant to drive overall growth, develop training programs, and streamlined operations and technology implementation. Kortney has trained over 1,000 recruiters and sales managers, and knows what it takes to achieve sustainable growth for any talent business.
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Ask Kortney anything related to the staffing and recruiting industry, and get in-depth answers from leaders dedicated to helping you grow your staffing and recruiting business.
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